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Bixy Limited
  • Home
  • Our Services
  • AI and Copilot
  • Microsoft Dynamics 365
  • Implementation
  • Support
  • Rescue
  • D365 Sales
  • Customer Insight Journeys
  • D365 Customer Service
  • Power Platform

Microsoft Dynamics 365

Your Connected Platform for Smarter Business

Microsoft Dynamics 365 is more than just CRM and ERP. It’s a modern, cloud-based business platform designed to connect every part of your organisation from sales, marketing, service, operations and beyond. Built on Microsoft Azure and tightly integrated with Microsoft 365, it gives you the flexibility to adapt, the intelligence to grow and the reliability to scale with confidence.

THE APPLICATIONS

Dynamics 365 Sales

Customer Insights – Journeys

Customer Insights – Journeys

Track, prioritise and close deals faster with connected tools and built-in intelligence.

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Customer Insights – Journeys

Customer Insights – Journeys

Customer Insights – Journeys

·  Automate and personalise marketing journeys across email, SMS, web, and more.

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Dynamics 365 Customer Service

Dynamics 365 Customer Service

Dynamics 365 Customer Service

Deliver fast, consistent support across every channel with AI-powered tools.

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Microsoft Power Platform

Dynamics 365 Customer Service

Dynamics 365 Customer Service

Build low-code apps, workflows and dashboards that extend Dynamics and connect your data.

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Why choose Microsoft Dynamics 365?

Trusted investment from Microsoft

Microsoft has invested billions in the Dynamics platform, making it one of the most innovative and secure business systems available. It’s not a side product, it’s a core part of Microsoft's cloud vision, backed by continuous updates, deep AI integration and a strong product roadmap.

Built to work with everything else Microsoft

Dynamics 365 works out of the box with Microsoft Teams, Outlook, SharePoint, Excel, Word and Power BI. That means less duplication, less friction and more value from the tools your team already uses every day.

AI and automation where it counts

From lead scoring and email drafting in Sales, to journey personalisation in Marketing and resolution suggestions in Customer Service. Dynamics 365 uses AI to boost productivity and help teams make smarter decisions without adding complexity

Modular but connected

Choose the apps you need. Sales, Marketing, Customer Service, Field Service, Project Operations and then add more as you grow. Each app shares the same data model, so you always have one version of the truth.

Secure, scalable and always up to date

Dynamics 365 runs on Microsoft Azure, which means enterprise-grade security, automatic updates and high availability. You’re always on the latest version without the upgrade pain.

A single view of the customer

Unify your customer data across departments so everyone has access to the same, up-to-date information. No silos, no conflicting records, just a consistent customer experience.Dynamics 365 runs on Microsoft Azure, which means enterprise-grade security, automatic updates and high availability. You’re always on the latest version without the upgrade pain.

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