Support Services

Ongoing Guidance and Stability

Support is about more than resolving issues. It is about keeping your business running smoothly, evolving with confidence, and making the most of new features as they are released. We offer two flexible support options so you can choose the level of guidance that fits your organisation.

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Standard Support

Standard Support ensures your systems remain stable and reliable. You get access to our experts for troubleshooting, advice, and small change requests. This option is designed for organisations that want peace of mind and ongoing technical assurance.

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Intelligence Centre

Our Intelligence Centre approach takes support further. You still get stability and quick help when you need it. You also get expert assistance each month to explore improvements that create real value. We bring intelligence into your operations through better use of Dynamics 365, Power Platform, Copilot, and Intelligent Agents. It is support that is guaranteed to move your business forward.

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How We Deliver

All support engagements are led by consultants with extensive hands-on implementation experience. That means when you contact us, you speak directly to someone who has solved similar challenges many times before. We do not lock clients into long term contracts unless they specifically request one. This keeps us accountable for the quality of service we provide and gives you complete flexibility.

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What You Can Expect

 

Expert advice and quick resolution of technical issues

Guidance on adopting new Dynamics and AI capabilities

Ongoing optimisation to ensure your system evolves with your needs

Flexible engagement with no long term commitments required

 
Speak To Our Team

Contact Us

Interested in working together? Call, email or fill out our form and we will be in touch shortly. We can’t wait to hear from you!

+44 (0)345 222 2220

hello@bixy.uk

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