Support Re-imagined
A Managed Service That Pays For Itself
Support is about more than just fixing things when they break. It is about actively hunting for efficiencies, automating manual work, and ensuring your technology investment delivers a measurable return. We offer flexible, outcome based tiers so you can choose the level of ambition that fits your organisation.
Core Support
Core Support keeps your business operations smooth and uninterrupted. You receive direct access to our experts for functional troubleshooting, user guidance, and error resolution. We designed this option for organisations seeking the peace of mind of expert backup to ensure their team is never blocked by functional hurdles. You can also switch to our Intelligence Centre options at any time with just 30 days notice.
Intelligence Centre
Our Intelligence Centre options take support further by prioritising value creation over reactive effort. You pay a fixed fee, and we deliver measurable improvements ranging from process optimisations to complex AI Agents that provide business value greater than your spend. We track these wins on a transparent monthly dashboard to ensure we are always advancing your business with functional enhancements and automation.
Our Value Promise
We do not lock clients into long term contracts, and we do not hide behind hourly billing. We offer a simple promise. If we miss our Value Targets, we pay you back in Service Credits. Whether you are automating a workflow or deploying Microsoft Copilot, you have the freedom to pause, cancel, or change tiers with just 30 days notice. It is a partnership defined by results.
What You Can Expect
A transparent monthly dashboard tracking ROI and value created.
Guidance on adopting new Dynamics and AI capabilities
Performance guarantees with the ability to easily switch tiers as your ambition grows.
Flexible engagement with no long term commitments required
Contact Us
Interested in working together? Call, email or fill out our form and we will be in touch shortly. We can’t wait to hear from you!
