Copilot and Agents
Unlocking the Power of AI in Everyday Work
Microsoft Copilot and intelligent agents are transforming how people interact with business systems. Copilot is built directly into Dynamics 365 and Microsoft 365, offering in-context support such as drafting emails, summarising meetings, or suggesting next best actions.
Agents extend these capabilities by handling repeatable tasks, monitoring systems, and guiding users through processes. Together, they reduce manual effort, improve decision making, and give your teams more time to focus on what matters most.
Common Challenges We Solve
Many organisations are exploring AI but struggle to apply it effectively. Typical issues include:
Limited understanding of where Copilot creates real value
Pilots launched without governance, creating risk and duplication
AI tools not integrated with Dynamics 365 or existing workflows
Employees sceptical about adoption or unclear on what will change
Bixy addresses these challenges by helping you identify the right opportunities, deploy responsibly, and embed Copilot and agents into daily work in a way that is secure, structured and measurable.
How We Can Help You Accelerate Your AI Journey
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Copilot in Dynamics and Microsoft 365
Copilot is embedded across Sales, Customer Service, Marketing and Microsoft 365 tools. It helps sellers prepare account summaries, suggests responses to customer enquiries, and provides insights in real time. In Office tools it drafts documents, generates presentations and analyses data in seconds.
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Custom Agents with Copilot Studio
Beyond out-of-the-box Copilot features, Copilot Studio allows you to design agents specific to your organisation. Agents can triage requests, route cases, monitor performance dashboards, or guide users through complex processes. They work alongside your people, handling routine tasks so your teams can focus on higher-value work.
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Responsible AI Adoption
AI adoption must be safe and structured. We put governance and guardrails in place to manage data security, compliance and cost. Monitoring and analytics ensure AI usage remains aligned to your objectives and delivers measurable ROI.
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Integration with Dynamics and Power Platform
Agents and Copilot are most powerful when connected to your core systems. We integrate them with Dynamics 365, Teams, Power Platform and external data sources to create seamless, end-to-end experiences.
Why Work With Bixy
AI success is not about adding the latest features. It is about using them where they deliver real outcomes.
At Bixy, our experienced consultants bring years of implementation experience, combining technical expertise with plain English communication.
We help you identify where Copilot and agents will make a difference, deliver implementations tailored to your needs, and provide ongoing support to ensure adoption continues to grow.
We focus on delivering outstanding value, adapting to your budget and timelines, and always operating with honesty and transparency.
Contact Us
Interested in working together? Call, email or fill out our form and we will be in touch shortly. We can’t wait to hear from you!
